Importance of automation in SOC

Security Operation Centers (SOC) are evolving in all types of organizations across just about every industry verticals. Numerous large to SMB organizations have already initiated their adoption of SOC while others are currently in the process of either building their own or by choosing an MSSP (Managed Security Service Prover) partner. In both the cases, the SOC function serves to amalgamate and unify the incident detection, containment, eradication and recovery process as well as monitoring, vulnerability management, advanced security monitoring, compliance monitoring and several other key functions. Overall adoption of these terms and technologies has wider-spread scope in SOC and its automation.

Is soc automation necessary?

With hundreds and thousands of alerts, events and logs flooded to the security monitoring system, is it possible to investigate all incidents near real-time? That gives the go-to-answer “SOC Automation”, the only way for an organization to address the increasing demand of their most critical IT Security function’s effectiveness. On other hand, depending only on the automation isn’t the right choice. A device or an application that function on set-of rules and norms, yet that cannot be an alternative for the human intellect element.

A certain level of automation is one among the indispensable element of security operations. Encompassing the automation into SOC operations, with a modified workflow that validates the outputs by human intellect should create a right balance and a reliable IT security function within the organization. Automation brings in the possibility to define/modify or redefine the SOC runbook/playbook’s rules, with people leveraging and overseeing the process. A balance created between the convenience and intellect, by complementing and strengthening by human element is the ideal scenario for a successful security operations center.

Again; why soc automation?

The reason for SOC automation is multifaceted. The days are passed when the threats are easily identified and thwarted with little or no impact on the organization or its sensitive data. The attackers are leveraging advanced technology to highly tailored and targeted attacks to their victims. The standard defence deployed at the perimeter and internal networks are no match to these advanced persistent threats.

The SOC automation accelerates the effectiveness of defences against such extreme complex potential breaches/attacks. When a security incident is being identified by the security monitoring system, SOC automation kicks-in the workflow to assess and remediate or escalated to a human for immediate attention. In other words, SOC automation acts as a force multiplier, augmenting and strengthening the SOC function and crafting an effective and refined process that is much stronger. By bringing in such automation to SOC function, the security team can more effectively perform their job to safe guard the organization and its sensitive data. For example, the amount of damage that can be caused by a zero-day attack ultimately depend on how quickly it is identified and stopped. The sooner a threat is identified, and it can be dealt better, and the automation brings in the value which leverages on work­flows and runbook/playbooks. The automation also reduces the mean time to resolution, repeated tasks can be eliminated using workflows, and in short, it improves the overall service levels.

Benefits of SOC automation

  • Improve the efficiency and mean time to resolution
    • Optimize SOC operations – People, Process, and Technology
    • Improve the ROI
    • Empower your team to focus on context necessary tasks

 

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